Camden City Capacity Building Project

An important component of any serious effort to improve governmental capacity is an assessment of the skills, capabilities and training/development needs of the municipal workforce. While numerous studies have noted the need for governmental capacity building in Camden, none had provided an assessment of its employees. To that end, the Office of the Chief Operating Officer (COO) requested that the Walter Rand Institute (WRI) design a survey of development needs and technical skills of all levels of employees in City Hall.  Questions probed employees’ understanding of governmental processes and operations, their educational attainment and training, allocation of time to critical activities, and their responses to motivation and incentive alternatives, as well as information technology skills.