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Camden
City Capacity Building Project
An important component of any serious
effort to improve governmental capacity is an assessment
of the skills, capabilities and training/development
needs of the municipal workforce. While numerous
studies have noted the need for governmental capacity
building in Camden, none had provided an assessment
of its employees. To that end, the Office of the
Chief Operating Officer (COO) requested that the
Walter Rand Institute (WRI) design a survey of development
needs and technical skills of all levels of employees
in City Hall. Questions probed employees’ understanding
of governmental processes and operations, their educational
attainment and training, allocation of time to critical
activities, and their responses to motivation and
incentive alternatives, as well as information technology
skills.
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